Shotwell 0.32.2 (snap) 无法在全新安装的 Ubuntu 23.10 中导入 HEIC 文件

Question

我安装了全新的 Ubuntu 23.10，它使用内核 6.5.0

我通过 App Center 安装了 Shotwell snap。

导入 HEIC 文件时失败。日志未提供任何失败原因。大多数其他格式（jpeg、png 等）都可以正常导入。以下是 shotwell 错误日志：

Import Results Report (Shotwell 0.32.2 @ 2023-12-12)

Attempted to import 8763 files. Of these, 4714 files were successfully imported.

Photos/Videos Not Imported for Other Reasons:

/home/montecristo/Pictures/2023/08/07/IMG_0038.HEIC
    error message: 

/home/montecristo/Pictures/2023/08/08/IMG_0085.HEIC
    error message: 

/home/montecristo/Pictures/2018/08/11/IMG_0098.HEIC
    error message: 

这些数字表明，所有 HEIC 文件都是错误的

我认为这可能是包裹问题。

在寻找解决方案后，我安装了软件包heif-gdk-pixbuf和heif-thumbnailer。没有明显的效果（尽管我现在可以在 nautilus 中看到 HEIC 缩略图）。

以下是 的输出apt list | grep heif：

heif-gdk-pixbuf/mantic,now 1.16.2-2ubuntu1 amd64 [installed]
heif-thumbnailer/mantic,now 1.16.2-2ubuntu1 amd64 [installed]
kodi-imagedecoder-heif/mantic 20.1.0+ds1-3 amd64
libheif-dev/mantic 1.16.2-2ubuntu1 amd64
libheif-examples/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-aomdec/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-aomenc/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif-plugin-dav1d/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif-plugin-libde265/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif-plugin-rav1e/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-svtenc/mantic 1.16.2-2ubuntu1 amd64
libheif-plugin-x265/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
libheif1/mantic,now 1.16.2-2ubuntu1 amd64 [installed,automatic]
librust-libheif-rs-dev/mantic 0.20.0-2 amd64
librust-libheif-sys-dev/mantic 1.16.2-1 amd64

和

apt list | grep gstreamer

baresip-gstreamer/mantic 1.0.0-4build8 amd64
gir1.2-gstreamer-1.0/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer-qapt/mantic 3.0.5-2 amd64
gstreamer1.0-adapter-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-alsa/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-autogain-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-clutter-3.0/mantic 3.0.27-3 amd64
gstreamer1.0-convolver-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-crystalizer-pulseeffects/mantic 4.8.7-2 amd64
gstreamer1.0-espeak/mantic 0.5.0-1 amd64
gstreamer1.0-fdkaac/mantic 1.20.0-1 amd64
gstreamer1.0-gl/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-gtk3/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-libav/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer1.0-libcamera/mantic 0.1.0-3ubuntu1 amd64
gstreamer1.0-nice/mantic 0.1.21-2 amd64
gstreamer1.0-omx-bellagio-config/mantic 1.22.4-1 amd64
gstreamer1.0-omx-generic-config/mantic 1.22.4-1 amd64
gstreamer1.0-omx-generic/mantic 1.22.4-1 amd64
gstreamer1.0-opencv/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
gstreamer1.0-packagekit/mantic,now 1.2.7-1 amd64 [installed,automatic]
gstreamer1.0-pipewire/mantic,now 0.3.79-2 amd64 [installed,automatic]
gstreamer1.0-plugins-bad-apps/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
gstreamer1.0-plugins-bad/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
gstreamer1.0-plugins-base-apps/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-plugins-base/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-plugins-good/mantic,now 1.22.6-1ubuntu1 amd64 [installed,automatic]
gstreamer1.0-plugins-rtp/mantic 1.14.4.1 amd64
gstreamer1.0-plugins-ugly/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer1.0-pocketsphinx/mantic 0.8.0+real5prealpha+1-15ubuntu1 amd64
gstreamer1.0-pulseaudio/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-python3-plugin-loader/mantic 1.22.5-1 amd64
gstreamer1.0-qt5/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-qt6/mantic 1.22.6-1ubuntu1 amd64
gstreamer1.0-rtsp/mantic 1.22.6-1 amd64
gstreamer1.0-tools/mantic,now 1.22.5-1 amd64 [installed,automatic]
gstreamer1.0-vaapi/mantic,now 1.22.6-1 amd64 [installed,automatic]
gstreamer1.0-x/mantic,now 1.22.6-1 amd64 [installed,automatic]
libcanberra-gstreamer/mantic 0.30-10ubuntu4 amd64
libextractor-plugin-gstreamer/mantic 1:1.11-8 amd64
libgstreamer-gl1.0-0/mantic,now 1.22.6-1 amd64 [installed,automatic]
libgstreamer-ocaml-dev/mantic 0.3.1-4 amd64
libgstreamer-ocaml/mantic 0.3.1-4 amd64
libgstreamer-opencv1.0-0/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
libgstreamer-plugins-bad1.0-0/mantic-updates,mantic-security,now 1.22.4-1ubuntu1.1 amd64 [installed,automatic]
libgstreamer-plugins-bad1.0-dev/mantic-updates,mantic-security 1.22.4-1ubuntu1.1 amd64
libgstreamer-plugins-base1.0-0/mantic,now 1.22.6-1 amd64 [installed,automatic]
libgstreamer-plugins-base1.0-dev/mantic 1.22.6-1 amd64
libgstreamer-plugins-good1.0-0/mantic,now 1.22.6-1ubuntu1 amd64 [installed,automatic]
libgstreamer-plugins-good1.0-dev/mantic 1.22.6-1ubuntu1 amd64
libgstreamer1.0-0/mantic,now 1.22.5-1 amd64 [installed,automatic]
libgstreamer1.0-dev/mantic 1.22.5-1 amd64
libgstreamerd-3-0/mantic 3.10.0-2 amd64
libgstreamerd-3-dev/mantic 3.10.0-2 amd64
libgstreamermm-1.0-1/mantic 1.10.0+dfsg-4 amd64
libgstreamermm-1.0-dev/mantic 1.10.0+dfsg-4 amd64
libgstreamermm-1.0-doc/mantic 1.10.0+dfsg-4 all
libgtk-4-media-gstreamer/mantic-updates,now 4.12.3+ds-1ubuntu0.1 amd64 [installed,automatic]
libqt5gstreamer-1.0-0/mantic 1.2.0-5.2 amd64
libqt5gstreamer-dev/mantic 1.2.0-5.2 amd64
libqt5gstreamerquick-1.0-0/mantic 1.2.0-5.2 amd64
libqt5gstreamerui-1.0-0/mantic 1.2.0-5.2 amd64
libqt5gstreamerutils-1.0-0/mantic 1.2.0-5.2 amd64
librust-gstreamer-audio-dev/mantic 0.21.0-3 amd64
librust-gstreamer-audio-sys-dev/mantic 0.21.0-4 amd64
librust-gstreamer-base-dev/mantic 0.21.0-3 amd64
librust-gstreamer-base-sys-dev/mantic 0.21.0-3 amd64
librust-gstreamer-dev/mantic 0.21.0-3 amd64
librust-gstreamer-player-dev/mantic 0.21.0-0ubuntu2 amd64
librust-gstreamer-player-sys-dev/mantic 0.21.0-2 amd64
librust-gstreamer-sys-dev/mantic 0.21.0-4 amd64
librust-gstreamer-video-dev/mantic 0.21.0-3 amd64
librust-gstreamer-video-sys-dev/mantic 0.21.0-4 amd64
mkchromecast-gstreamer/mantic 0.3.9~git20200902+db2964a-2.1 all
phonon-backend-gstreamer-common/mantic 4:4.10.0-1build1 amd64
phonon4qt5-backend-gstreamer/mantic 4:4.10.0-1build1 amd64
qml-module-qtgstreamer/mantic 1.2.0-5.2 amd64
qtgstreamer-doc/mantic 1.2.0-5.2 all
qtgstreamer-plugins-qt5/mantic 1.2.0-5.2 amd64
ruby-gstreamer/mantic 3.4.3-1+ubuntu7 amd64

可能是gstreamer1.0-plugins-bad缺少该软件包？尝试安装 74MB 的大量软件包。

我理解 snap 应该附带所有需要的软件包以避免此类问题。

有人知道如何解决或尝试什么吗？

Answer 1

从 Ubuntu deb 存储库安装 Shotwell，而不是从 snap 包安装

$ sudo snap remove --purge shotwell
$ sudo apt install heif-gdk-pixbuf shotwell