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Xsane：无法打开设备“hpaio:/net/Photosmart_C5100_series?zc=HP5180”：设备 I/O 期间出错

tag-icon • tag-icon 12.04 printing hp scanner
Xsane：无法打开设备“hpaio:/net/Photosmart_C5100_series?zc=HP5180”：设备 I/O 期间出错

从应用程序打印有效。hp-toolbox有时无法连接。Xsane 弹出如标题所示的错误消息。通过网络连接后，我可以 ping 设备，也可以打印到设备上。

一体机以前运行良好（至少在 12.04 之前）。

的输出hp-check -rt如下：

HP Linux Imaging and Printing System (ver. 3.12.2)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2011-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz 
or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc)  
or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.            
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases  
(both compile- and run-time dependencies).                                                                       

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
---------------

Basic system information:
Linux diablo 3.2.0-24-generic #39-Ubuntu SMP Mon May 21 16:52:17 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux

Distribution:
ubuntu 12.04

Checking Python version...
OK, version 2.7.3 installed

Checking PyQt 4.x version...
OK, version 4.9.1 installed.

Checking for CUPS...
Status: scheduler is running
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 1.0.0


------------------------
| RUNTIME DEPENDENCIES |
------------------------


Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.


----------------------
| HPLIP INSTALLATION |
----------------------


Currently installed HPLIP version...
HPLIP 3.12.2 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.12.2

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.12.2
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no


Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables. 

[plugin]
installed=0
eula=0



Current contents of '~/.hplip/hplip.conf' file:
[last_used]
device_uri = "hp:/net/Photosmart_C5100_series?zc=HP5180"
printer_name = 
working_dir = .

[settings]
systray_visible = 0
systray_messages = 0

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[refresh]
rate = 30
enable = false
type = 1

[polling]
enable = false
interval = 5
device_list = 

[fax]
voice_phone = 
email_address = 

[installation]
date_time = 06/20/2012 19:48:12
version = 3.12.2



--------------------------
| DISCOVERED USB DEVICES |
--------------------------

No devices found.

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------


Photosmart_C5100
----------------
Type: Printer
Device URI: hp:/net/Photosmart_C5100_series?zc=HP5180
PPD: /etc/cups/ppd/Photosmart_C5100.ppd
PPD Description: HP Photosmart c5100 Series, hpcups 3.11.7
Printer status: printer Photosmart_C5100 is idle.  enabled since Wed 20 Jun 2012 06:13:00 PM CEST
    Processing page 1...
error: Unable to communicate with device (code=12): hp:/net/Photosmart_C5100_series?zc=HP5180
error: unable to open channel
error: Communication status: Failed

printer
-------
Type: Unknown
Device URI: socket://printer:9100
PPD: /etc/cups/ppd/printer.ppd
PPD Description: HP Photosmart c5100 Series, hpcups 3.11.7
Printer status: printer printer is idle.  enabled since Wed 20 Jun 2012 06:21:34 PM CEST
    Ready to print.
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.


----------------------
| SANE CONFIGURATION |
----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
'hpaio' in '/etc/sane.d/dll.d/hplip'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/net/Photosmart_C5100_series?zc=HP5180' is a Hewlett-Packard Photosmart_C5100_series all-in-one


---------------------
| PYTHON EXTENSIONS |
---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.



-----------------
| USB I/O SETUP |
-----------------

Checking for permissions of USB attached printers...

HP Device 0x324 at 002:006: 
warning:     Device URI: (Makeuri FAILED)

---------------
| USER GROUPS |
---------------

jhendrix adm dialout cdrom plugdev lpadmin admin sambashare

error: User needs to be member of group 'lp' to enable print, scan & fax.
User member of group 'lpadmin'.

-----------
| SUMMARY |
-----------

error: 3 errors and/or warnings.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html


Done.

我的系统日志启动后显示以下几行xsane：

Jun 20 19:53:38 diablo xsane: io/hpmud/jd.c 800: mdns lookup HP5180.local retry 19...
Jun 20 19:53:38 diablo xsane: io/hpmud/jd.c 800: mdns lookup HP5180.local retry 20...
Jun 20 19:53:39 diablo xsane: io/hpmud/jd.c 796: error timeout mdns lookup HP5180.local
Jun 20 19:53:42 diablo xsane: io/hpmud/jd.c 89: unable to read device-id
Jun 20 19:53:53 diablo dbus[1704]: [system] Failed to activate service 'org.freedesktop.Avahi': timed out

有人能提供一些提示/技巧让我的扫描仪重新工作吗？

答案1

对于像我一样访问此页面并希望解决此问题的人。我最终尝试了一些非常简单且对我有用的方法。

我的系统是 Ubuntu 12.10。我有一台 HP MFP CM1312 网络打印机。

  1. 我从 Ubuntu 软件中心安装了“HPLIP Toolbox”（我已经安装了 HPLIP）。
  2. 从终端，我运行sudo hp-plugin，并通过默认设置单击“下一步”。

网络扫描运行顺利。

答案2

Failed to open device'hpaio:/usb/HP_LaserJet_Professional_M1136_MFP?serial=0000000000H77VXNPR1a': Error during device I/O.

我在将 Ubuntu 14.04 升级到 14.10 时遇到了上述错误。我找到了以下解决方案：

  1. 打开终端。

  2. 跑步：

    sudo hp-plugin

  3. 完成 HP 安装。

按照这些步骤操作后，您将不会收到任何错误消息。

答案3

我遇到了同样的问题。Avahi 正在为我运行。它看起来像是 3.12.6 中的一个一般错误：

https://bugs.launchpad.net/hplip/+bug/1015319

降级到 3.12.4 成功了。我从启动板获取了以下软件包：

https://launchpad.net/debian/+source/hplip/3.12.4-1/

构建包（根据记忆，但希望有帮助）：

  • 将 tar.gz 文件复制到/usr/local/src
  • sudo aptitude build-dep hplip
  • sudo aptitude install devscripts
  • tar -xzf hplip_3.12.4.orig.tar.gz
  • tar -xzf hplip_3.12.4-1.debian.tar.gz
  • mv debian hplip-3.12.4
  • cd hplip-3.12.4
  • debuild -us -uc
  • cd ..
  • dpkg -i *.deb

以下是遇到同样问题的其他人的参考资料：

http://www.linuxquestions.org/questions/slackware-14/xsane-failed-to-open-device-4175414927/

http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Problem-with-scanning-Debian-HP-L7590/td-p/1755055

答案4

  • 使用“hplip”安装打印机
  • 从软件中心安装“hplip toolbox”
  • 从 Dash 打开 HPLip Toolbox。
  • 在操作选项卡上，单击“安装所需插件”
  • 单击安装。

现在尝试通过 Dash 使用“简单扫描”访问扫描仪。运行完美。

谢谢@Nelson Garcia，虽然我的方法略有不同，但您的帖子帮我解决了这个问题。

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