在过去的一个月里,我的电脑突然开始出现VIDEO_SCHEDULER_INTERNAL_ERROR
蓝屏,大约每天 3 次。这种情况尤其发生在观看任何类型的在线视频时,例如YouTube或者Twitch.tv。我正在使用 Google Chrome(版本50.0.2661.102
)。我在 Google 中搜索和在 IDE 中编程时从未崩溃过一次。在使用视频播放器观看离线视频时,我也从未崩溃过一次,例如MPC-HC
。
今天我全新安装了 Windows 10 Education。5 小时后,我在观看 YouTube 视频时出现蓝屏VIDEO_SCHEDULER_INTERNAL_ERROR
。Windows 10 自动安装了显卡的默认驱动程序。由于我使用这些驱动程序时崩溃了,我卸载了它们并从 AMD 网站安装了最新的驱动程序(版本15.300.1025.1001
)。但是,错误仍然存在。
图形处理器
AMD Radeon R7 260X
中央处理器
Intel Core i7 2600 @ 3.40GHz Sandy Bridge 32nm 技术
诊断工具
蓝屏查看器
数据库管理软件
Microsoft (R) Windows Debugger Version 10.0.10586.567 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\shiro\Desktop\052516-5921-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred http://msdl.microsoft.com/download/symbols
Symbol search path is: http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Kernel Version 10240 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 10240.16384.amd64fre.th1.150709-1700
Machine Name:
Kernel base = 0xfffff801`bbe1a000 PsLoadedModuleList = 0xfffff801`bc13ef30
Debug session time: Wed May 25 01:25:07.867 2016 (UTC + 3:00)
System Uptime: 0 days 1:54:56.537
Loading Kernel Symbols
.
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
..............................................................
................................................................
.......................................
Loading User Symbols
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 119, {100000, 0, 1, ffffe000032b5000}
Probably caused by : dxgmms2.sys ( dxgmms2! ?? ::NNGAKEGL::`string'+74e )
Followup: MachineOwner
---------
7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000100000, The subtype of the bugcheck:
Arg2: 0000000000000000
Arg3: 0000000000000001
Arg4: ffffe000032b5000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10240.16384.amd64fre.th1.150709-1700
SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME: To be filled by O.E.M.
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: To be filled by O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: F15
BIOS_DATE: 10/23/2013
BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.
BASEBOARD_PRODUCT: B75M-D3H
BASEBOARD_VERSION: x.x
DUMP_TYPE: 2
BUGCHECK_P1: 100000
BUGCHECK_P2: 0
BUGCHECK_P3: 1
BUGCHECK_P4: ffffe000032b5000
CPU_COUNT: 8
CPU_MHZ: d40
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x119
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-17V3BKR
ANALYSIS_SESSION_TIME: 05-25-2016 18:56:19.0673
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
LAST_CONTROL_TRANSFER: from fffff80034603c3d to fffff801bbf66c20
STACK_TEXT:
ffffd000`93632a58 fffff800`34603c3d : 00000000`00000119 00000000`00100000 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx
ffffd000`93632a60 fffff800`3612675e : 00000000`0086f249 ffffe000`0665ace0 00000000`00000000 ffffc000`ea7a2170 : watchdog!WdLogEvent5_WdCriticalError+0xcd
ffffd000`93632aa0 fffff800`34691575 : ffffc000`00000000 00000000`00000000 ffffd000`93632fb0 ffffc000`ea7a2170 : dxgmms2! ?? ::NNGAKEGL::`string'+0x74e
ffffd000`93632b10 fffff800`346924be : ffffe000`05ca1e80 ffffc000`dd5e0010 ffffc000`dd5e0010 ffffc000`dca92000 : dxgkrnl!DXGCONTEXT::SubmitPresent+0x7c5
ffffd000`93632e90 fffff800`346905ba : ffffe000`05cc7010 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!DXGCONTEXT::Present+0xd9e
ffffd000`93633900 fffff801`bbf71263 : 0000004e`08b0cbf0 ffffe000`0672c080 0000004e`00000000 00000000`00000020 : dxgkrnl!DxgkPresent+0x63a
ffffd000`93633b00 00007ffc`ce87f52a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
0000004e`08b0cb88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`ce87f52a
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 412dd47eac85582193e38764b63229bcc8b9f206
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4bb19553b608cadfaf31fbc0b7a31fab134acd40
THREAD_SHA1_HASH_MOD: 64c1c03a80525e517952b5ed45d7da9933421bd7
FOLLOWUP_IP:
dxgmms2! ?? ::NNGAKEGL::`string'+74e
fffff800`3612675e cc int 3
FAULT_INSTR_CODE: 858b41cc
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: dxgmms2! ?? ::NNGAKEGL::`string'+74e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 559f3b7b
IMAGE_VERSION: 10.0.10240.16384
BUCKET_ID_FUNC_OFFSET: 74e
FAILURE_BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
PRIMARY_PROBLEM_CLASS: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
TARGET_TIME: 2016-05-24T22:25:07.000Z
OSBUILD: 10240
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2015-07-10 06:29:30
BUILDDATESTAMP_STR: 150709-1700
BUILDLAB_STR: th1
BUILDOSVER_STR: 10.0.10240.16384.amd64fre.th1.150709-1700
ANALYSIS_SESSION_ELAPSED_TIME: 3f0
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x119_100000_unknown_dxgmms2!_??_::nngakegl::_string_
FAILURE_ID_HASH: {ce933178-2d4b-395b-88bf-dffbd8e28457}
Followup: MachineOwner
---------
7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000100000, The subtype of the bugcheck:
Arg2: 0000000000000000
Arg3: 0000000000000001
Arg4: ffffe000032b5000
Debugging Details:
------------------
DUMP_CLASS: 1
DUMP_QUALIFIER: 400
BUILD_VERSION_STRING: 10240.16384.amd64fre.th1.150709-1700
SYSTEM_MANUFACTURER: Gigabyte Technology Co., Ltd.
SYSTEM_PRODUCT_NAME: To be filled by O.E.M.
SYSTEM_SKU: To be filled by O.E.M.
SYSTEM_VERSION: To be filled by O.E.M.
BIOS_VENDOR: American Megatrends Inc.
BIOS_VERSION: F15
BIOS_DATE: 10/23/2013
BASEBOARD_MANUFACTURER: Gigabyte Technology Co., Ltd.
BASEBOARD_PRODUCT: B75M-D3H
BASEBOARD_VERSION: x.x
DUMP_TYPE: 2
BUGCHECK_P1: 100000
BUGCHECK_P2: 0
BUGCHECK_P3: 1
BUGCHECK_P4: ffffe000032b5000
CPU_COUNT: 8
CPU_MHZ: d40
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 2a
CPU_STEPPING: 7
CPU_MICROCODE: 6,2a,7,0 (F,M,S,R) SIG: 29'00000000 (cache) 29'00000000 (init)
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0x119
PROCESS_NAME: dwm.exe
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: DESKTOP-17V3BKR
ANALYSIS_SESSION_TIME: 05-25-2016 18:56:20.0682
ANALYSIS_VERSION: 10.0.10586.567 amd64fre
LAST_CONTROL_TRANSFER: from fffff80034603c3d to fffff801bbf66c20
STACK_TEXT:
ffffd000`93632a58 fffff800`34603c3d : 00000000`00000119 00000000`00100000 00000000`00000000 00000000`00000001 : nt!KeBugCheckEx
ffffd000`93632a60 fffff800`3612675e : 00000000`0086f249 ffffe000`0665ace0 00000000`00000000 ffffc000`ea7a2170 : watchdog!WdLogEvent5_WdCriticalError+0xcd
ffffd000`93632aa0 fffff800`34691575 : ffffc000`00000000 00000000`00000000 ffffd000`93632fb0 ffffc000`ea7a2170 : dxgmms2! ?? ::NNGAKEGL::`string'+0x74e
ffffd000`93632b10 fffff800`346924be : ffffe000`05ca1e80 ffffc000`dd5e0010 ffffc000`dd5e0010 ffffc000`dca92000 : dxgkrnl!DXGCONTEXT::SubmitPresent+0x7c5
ffffd000`93632e90 fffff800`346905ba : ffffe000`05cc7010 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl!DXGCONTEXT::Present+0xd9e
ffffd000`93633900 fffff801`bbf71263 : 0000004e`08b0cbf0 ffffe000`0672c080 0000004e`00000000 00000000`00000020 : dxgkrnl!DxgkPresent+0x63a
ffffd000`93633b00 00007ffc`ce87f52a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
0000004e`08b0cb88 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`ce87f52a
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 412dd47eac85582193e38764b63229bcc8b9f206
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4bb19553b608cadfaf31fbc0b7a31fab134acd40
THREAD_SHA1_HASH_MOD: 64c1c03a80525e517952b5ed45d7da9933421bd7
FOLLOWUP_IP:
dxgmms2! ?? ::NNGAKEGL::`string'+74e
fffff800`3612675e cc int 3
FAULT_INSTR_CODE: 858b41cc
SYMBOL_STACK_INDEX: 2
SYMBOL_NAME: dxgmms2! ?? ::NNGAKEGL::`string'+74e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: dxgmms2
IMAGE_NAME: dxgmms2.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 559f3b7b
IMAGE_VERSION: 10.0.10240.16384
BUCKET_ID_FUNC_OFFSET: 74e
FAILURE_BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
BUCKET_ID: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
PRIMARY_PROBLEM_CLASS: 0x119_100000_UNKNOWN_dxgmms2!_??_::NNGAKEGL::_string_
TARGET_TIME: 2016-05-24T22:25:07.000Z
OSBUILD: 10240
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 272
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2015-07-10 06:29:30
BUILDDATESTAMP_STR: 150709-1700
BUILDLAB_STR: th1
BUILDOSVER_STR: 10.0.10240.16384.amd64fre.th1.150709-1700
ANALYSIS_SESSION_ELAPSED_TIME: 3f2
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0x119_100000_unknown_dxgmms2!_??_::nngakegl::_string_
FAILURE_ID_HASH: {ce933178-2d4b-395b-88bf-dffbd8e28457}
Followup: MachineOwner
---------
答案1
有了这个超老的驱动程序,amd-catalyst-14-9-win7-win8.1-64bit-dd-ccc-whql.exe
我再也没有崩溃过。这个驱动程序是我在购买显卡时下载的,幸运的是,我的电脑上还有它。
AMD 网站上的所有最新驱动程序都导致我的电脑在浏览器中播放视频时崩溃。真是一团糟。