☰

请有人帮助我解决 WHEA_UNCORRECTABLE_ERROR

tag-icon • tag-icon power-supply
请有人帮助我解决 WHEA_UNCORRECTABLE_ERROR

偶然间，我的电脑在游戏过程中突然关机，并出现蓝屏，显示 WHEA_UNCORRECTABLE_ERROR，然后自动重启。尽管最初认为这是一个孤立事件，但这个问题在随后的每次游戏中都持续存在。我采取了重新安装 Windows 的措施，但这并不能解决问题。无论是在加载屏幕、游戏过程中，还是在 Fortnite 登陆过程中，这种情况都表现得不可预测。

随后的诊断（包括执行 MEMTEST68）排除了内存问题，确认了两个 DDR4 RAM 模块的完整性。通过英特尔诊断软件和 Cinebench 对 CPU 的评估未发现任何崩溃。同样，FurMark 评估也表明 GPU 的稳定性没有明显问题。有趣的是，同时进行的 Cinebench 和 FurMark 压力测试显示了系统稳定性，尽管游戏通常不会对这些组件施加类似的压力。

焦点已转向潜在的与电源相关的异常，特别是 GPU 在正常参数范围内消耗功率的情况。人们担心 12V 导轨，尽管监控软件兼容性问题阻碍了直接评估。但是，BIOS 读数显示 12V 和 5V 导轨的标称值与规格一致。尽管重新安装电缆非常细致，但问题仍然存在。虽然倾向于怀疑电源装置 (PSU)，但差异出现在其与 Cinebench 和 FurMark 等压力诱发任务的兼容性上。

最近，我设法在事件查看器中找到了 WHEA LOGGER ERROR 处理器代码事件 ID 18。对此有何见解？

普遍存在的困惑在于，在同时使用 Cinebench 和 FurMark 时，性能稳定，但在任何游戏活动期间，却经常崩溃，这两者之间存在矛盾。在考虑购买新 PSU 时，我寻求帮助来解决这个令人困惑和沮丧的困境。如能提供任何指导或对潜在解决方案的见解，我将不胜感激。

我的零件：

  • ROG STRIX OC 3080 10GB
  • i5 13600kf
  • 技嘉 b760 ax ddr4
  • Crunch P5 Plus 1TB（操作系统）
  • crucial p3 plus 2tb（我的所有游戏）
  • nzxt h5 精英机壳
  • nzxt x53 rgb 液体冷却器
  • corsair 32gb ddr4 rgb pro sl
  • msi a750gf（我使用默认的 psu 电缆）

其中一个 whea 记录器事件的详细信息：

Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          01/02/2024 06:42:32
Event ID:      18
Task Category: None
Level:         Error
Keywords:      
User:          LOCAL SERVICE
Computer:      DESKTOP-DPMH1HN
Description:
A fatal hardware error has occurred.

Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Cache Hierarchy Error
Processor APIC ID: 0

此条目的详细信息视图包含更多信息。事件 XML：

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
    <EventID>18</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2024-02-01T14:42:32.3373493Z" />
    <EventRecordID>5933</EventRecordID>
    <Correlation ActivityID="{31c761f9-ef62-468f-8b8a-ea3cd84d8ca5}" />
    <Execution ProcessID="5500" ThreadID="6452" />
    <Channel>System</Channel>
    <Computer>DESKTOP-DPMH1HN</Computer>
    <Security UserID="S-1-5-19" />
  </System>
  <EventData>
    <Data Name="ErrorSource">3</Data>
    <Data Name="ApicId">0</Data>
    <Data Name="MCABank">0</Data>
    <Data Name="MciStat">0xb6000000480f0150</Data>
    <Data Name="MciAddr">0xd375d373</Data>
    <Data Name="MciMisc">0x0</Data>
    <Data Name="ErrorType">9</Data>
    <Data Name="TransactionType">0</Data>
    <Data Name="Participation">256</Data>
    <Data Name="RequestType">5</Data>
    <Data Name="MemorIO">256</Data>
    <Data Name="MemHierarchyLvl">0</Data>
    <Data Name="Timeout">256</Data>
    <Data Name="OperationType">256</Data>
    <Data Name="Channel">256</Data>
    <Data Name="Length">936</Data>
    <Data Name="RawData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ata>
  </EventData>
</Event>

内核电源事件的详细信息：

Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          01/02/2024 05:27:51
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      DESKTOP-DPMH1HN
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>8</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2024-02-01T13:27:51.8024703Z" />
    <EventRecordID>5167</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-DPMH1HN</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">292</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0xffff85881f77a028</Data>
    <Data Name="BugcheckParameter3">0xb6000000</Data>
    <Data Name="BugcheckParameter4">0x480f0150</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">1</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
  </EventData>
</Event>

事件查看器中存在多个我从未注意到的错误：

第 1 页 第 1 页

第2页 第2页

第 3 页 第 3 页

肯定是出了问题，我认为是电源的问题，有什么看法？

更新 1：12v 导轨，一切正常，仍然不明白为什么会发生这种情况，还重新安装了干净的窗户，这可能会有所帮助：

在此处输入图片描述

我想问题已经解决了，直到再次发生。我认为问题出在我还有另一个 2TB 的 NVMe。可能消耗了太多电量，因为我现在把它取出来了，而 Fortnite 运行正常。

更新 2：在打开 Fortnite 时它再次发生了，说实话，不确定重新安装有什么帮助。

最新示例的事件属性：

内核电源严重错误 ID 41：

内核电源严重错误 ID 41

    Log Name:      System
Source:        Microsoft-Windows-Kernel-Power
Date:          02/02/2024 23:23:25
Event ID:      41
Task Category: (63)
Level:         Critical
Keywords:      (70368744177664),(2)
User:          SYSTEM
Computer:      DESKTOP-10JOBPJ
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>9</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2024-02-03T07:23:25.6856688Z" />
    <EventRecordID>1214</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>DESKTOP-10JOBPJ</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="BugcheckCode">292</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0xffffdd8f02b75028</Data>
    <Data Name="BugcheckParameter3">0xb6000000</Data>
    <Data Name="BugcheckParameter4">0x480f0150</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">1</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">1</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    <Data Name="LidReliability">false</Data>
    <Data Name="InputSuppressionState">0</Data>
    <Data Name="PowerButtonSuppressionState">0</Data>
    <Data Name="LidState">3</Data>
  </EventData>
</Event>

WHEA 记录器错误 错误 ID 1

    Log Name:      System
Source:        Microsoft-Windows-WHEA-Logger
Date:          02/02/2024 23:23:33
Event ID:      1
Task Category: None
Level:         Error
Keywords:      WHEA Error Event Logs
User:          LOCAL SERVICE
Computer:      DESKTOP-10JOBPJ
Description:
A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
    <EventID>1</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2024-02-03T07:23:33.6309064Z" />
    <EventRecordID>1291</EventRecordID>
    <Correlation ActivityID="{0b2749ee-9575-4bdc-91be-91e68a7e4d81}" />
    <Execution ProcessID="4520" ThreadID="4804" />
    <Channel>System</Channel>
    <Computer>DESKTOP-10JOBPJ</Computer>
    <Security UserID="S-1-5-19" />
  </System>
  <EventData>
    <Data Name="Length">1019</Data>
    <Data Name="RawData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ata>
  </EventData>
</Event>

更新 3：将 BIOS 更新为固件 F9，但没有解决任何问题
更新 4：在交换了进入 GPU 的 PSU 电缆后，即：2 根正常电缆能够菊花链连接，打开 Fortnite 时 PC 甚至没有出现蓝屏，只是完全关闭并再次打开。在我的主屏幕上显示蓝屏，但在我的第二台显示器上，这是我在 BSOD 期间看到的这个奇怪的错误。
更新 5：现在每次我打开电脑时都会出现蓝屏，电脑会尝试自行修复但失败了。我认为最好找专业人士来修理。如果你们知道我不知道的事情那就太好了。 更新 5：现在只有在打开游戏时才会出现 BSOD。我每次打开游戏时都会崩溃，然后直接进入 BSOD

BSO 期间出现这个奇怪的错误

相关内容