笔记本电脑扬声器没有声音:我的 Dell XPS 9370 在多个发行版上都存在问题

笔记本电脑扬声器没有声音:我的 Dell XPS 9370 在多个发行版上都存在问题

这是我的笔记本电脑的一个长期问题,就像去年左右一样。该笔记本电脑是 Dell XPS 13 9370,已使用约 3 年。当应用程序播放声音时,扬声器中没有任何声音。这是一个间歇性问题,通常可以但并不总是通过重新启动来解决。现在,我有一个在 VLC 中播放的 MP3。当我查看“输出”选项卡中的 pavucontrol 时,我看到蓝色小条来回摆动,表明正在播放不同音量的声音,但扬声器中没有声音。在“配置”下,默认选择“模拟立体声双工”。

我目前正在运行 Fedora 33、KDE ​​Plasma Spin。然而,我在 Ubuntu 和 Manjaro 上也遇到过这个问题,这让我认为这与我的发行版无关。这可能与内核有关吗?我似乎不记得在内核 5.10 左右之前遇到过这个问题,但我不确定为什么较新的内核会放弃对我的音频硬件的兼容性。

下面粘贴了各种信息收集命令的输出,以防有帮助。非常感谢您的帮助!!!

ps -c 脉冲音频:

[arvo@localhost ~]$ ps -C pulseaudio
    PID TTY          TIME CMD
   1571 ?        00:01:28 pulseaudio

aplay -l 输出

[arvo@localhost ~]$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC3271 Analog [ALC3271 Analog]
  Subdevices: 0/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 9: HDMI 3 [HDMI 3]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: PCH [HDA Intel PCH], device 10: HDMI 4 [HDMI 4]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

lscpu 输出:

[arvo@localhost ~]$ lscpu
Architecture:                    x86_64
CPU op-mode(s):                  32-bit, 64-bit
Byte Order:                      Little Endian
Address sizes:                   39 bits physical, 48 bits virtual
CPU(s):                          8
On-line CPU(s) list:             0-7
Thread(s) per core:              2
Core(s) per socket:              4
Socket(s):                       1
NUMA node(s):                    1
Vendor ID:                       GenuineIntel
CPU family:                      6
Model:                           142
Model name:                      Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
Stepping:                        10
CPU MHz:                         800.089
CPU max MHz:                     4000.0000
CPU min MHz:                     400.0000
BogoMIPS:                        3999.93
Virtualization:                  VT-x
L1d cache:                       128 KiB
L1i cache:                       128 KiB
L2 cache:                        1 MiB
L3 cache:                        8 MiB
NUMA node0 CPU(s):               0-7
Vulnerability Itlb multihit:     KVM: Mitigation: VMX disabled
Vulnerability L1tf:              Mitigation; PTE Inversion; VMX conditional cache flushes, SMT vulnerable
Vulnerability Mds:               Mitigation; Clear CPU buffers; SMT vulnerable
Vulnerability Meltdown:          Mitigation; PTI
Vulnerability Spec store bypass: Mitigation; Speculative Store Bypass disabled via prctl and seccomp
Vulnerability Spectre v1:        Mitigation; usercopy/swapgs barriers and __user pointer sanitization
Vulnerability Spectre v2:        Mitigation; Full generic retpoline, IBPB conditional, IBRS_FW, STIBP conditional, R
                                 SB filling
Vulnerability Srbds:             Mitigation; Microcode
Vulnerability Tsx async abort:   Not affected
Flags:                           fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts
                                  acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art 
                                 arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclm
                                 ulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 s
                                 se4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 
                                 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vn
                                 mi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpci
                                 d mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm ida
                                  arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d

dmesg 输出:https://ctxt.io/2/AACgZWQbFQ

lspci 输出:

[arvo@localhost ~]$ lspci
00:00.0 Host bridge: Intel Corporation Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers (rev 08)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 620 (rev 07)
00:04.0 Signal processing controller: Intel Corporation Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem (rev 08)
00:14.0 USB controller: Intel Corporation Sunrise Point-LP USB 3.0 xHCI Controller (rev 21)
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-LP Thermal subsystem (rev 21)
00:15.0 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #0 (rev 21)
00:15.1 Signal processing controller: Intel Corporation Sunrise Point-LP Serial IO I2C Controller #1 (rev 21)
00:16.0 Communication controller: Intel Corporation Sunrise Point-LP CSME HECI #1 (rev 21)
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #1 (rev f1)
00:1c.2 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #3 (rev f1)
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #5 (rev f1)
00:1d.0 PCI bridge: Intel Corporation Sunrise Point-LP PCI Express Root Port #9 (rev f1)
00:1f.0 ISA bridge: Intel Corporation Sunrise Point LPC Controller/eSPI Controller (rev 21)
00:1f.2 Memory controller: Intel Corporation Sunrise Point-LP PMC (rev 21)
00:1f.3 Audio device: Intel Corporation Sunrise Point-LP HD Audio (rev 21)
00:1f.4 SMBus: Intel Corporation Sunrise Point-LP SMBus (rev 21)
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter (rev 32)
6e:00.0 Non-Volatile memory controller: SK hynix PC401 NVMe Solid State Drive 256GB

lsusb 输出:

[arvo@localhost ~]$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0489:e0a2 Foxconn / Hon Hai 
Bus 001 Device 002: ID 0bda:58f4 Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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